Cancellations received more than 14 days before the start date of the program or activity can transfer their registration to any alternative Lesson or Brockton recreation program, accept an account credit (no expiry), or receive a full refund.
Please note that cancellations made less than 14 days prior to the commencement of the program or activity are non-refundable. This includes all aquatic, fitness, adult and youth programs. Exceptions include medical reasons with a doctor’s note, or if a vacancy can be filled through the waiting list.
Cancellations and refund requests should be received in writing via email to recreation@brockton.ca, or by phone during business hours (8:30am - 4:30pm) by calling 519-881-0625 x 2.
The Municipality of Brockton reserves the right to cancel any class or program due to unforeseen circumstances. Where possible, arrangements will be made to reschedule any missed classes cancelled by the Municipality.
Please Note:
- Low enrollment in programs may result in cancellation or general program changes. We reserve the right to cancel or alter programs if necessary, including unforeseen circumstances. Every effort will be made to avoid these changes.
