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Accessibility in Brockton

 
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HomeOur ServicesAccessibility

Our Commitment to Accessibility

The Municipality of Brockton is committed to accessibility in our communities. Accessibility is an important part of everything the Municipality does. We are doing as much as we can to make sure that everyone can access the information they need. View our Accessibility Standards for Customer Service page and Integrated Accessibility Standards page for more information. 

Multi-Year Accessibility Plan

Under the Accessibility for Ontarians with Disabilities Act (AODA) the Municipality is required to plan and implement a Multi Year Accessibility Plan. Brockton strives to meet the recommendations in the plan and will update the schedules when recommendations are implemented. The Municipality adopted an updated 2021-2025 Multi Year Accessibility Plan on December 14, 2021.

Plans and Policies

The Municipality adheres to the Accessibility for Ontarians with Disabilities Act (AODA) and maintains:

  • a 2021-2025 Multi Year Accessibility Plan
  • the 2021 Accessibility Compliance Report
  • an Accessibility Standards for Customer Service Policy
  • an Integrated Accessibility Standards Policy
  • an Accessible Information and Communications Policy
  • an Accessible Employment Policy, and further has:
    • a Return to Work Procedure

The Municipality of Brockton considers accessibility criteria and features when designing, procuring or acquiring self serve kiosks. Visit our Procurement Policy page for more information including our Purchasing and Procurement Policy.

View our Accessibility Standards for Customer Service page and Integrated Accessibility Standards page for more information on the services and policies we provide.

Accessible Formats and Communication Supports

In the event a document provided on the website contains elements that are inaccessible, an alternative method will be provided by contacting the Municipal Office at 519-881-2223. 

For the visually impaired, large format printing is available at the Municipal Office. Please call ahead to ensure availability at 519-881-2223.

Website Compliance

The Municipal website design has been developed to meet the Web Content Accessibility Guidelines 2.0 Level AA with responsive design for desktops, mobiles and tablets.

By January 1, 2014, all website content, documents and tools were required to be in compliance with the provincial standard, which is based on the Web Content Accessibility Guidelines 2.0 Level A.

Beginning January 1, 2021 all public websites and web content posted after January 1, 2012 must meet WCAG 2.0 Level AA.

Accessible Event Planning
The inclusion of everyone is important in all aspects of the community. Accessibility Ontario has created an Accessible Event Planning Guide. The guide provides information on no-cost and low-cost actions that can help reduce barriers for people with disabilities and make all types of events more inclusive. If you are planning a event be sure to check out this guide for more information.
Accessible Customer Feedback

We welcome customer feedback to identify areas where changes need to be considered and ways in which the Municipality can improve the delivery of accessible goods and services.

The Accessible Customer Feedback Form may be completed and submitted to the Municipal Office by telephone, in person, in writing, by fax or by email to:

Municipality of Brockton, 100 Scott Street, P.O. Box 68, Walkerton, ON N0G 2V0
Phone: 519-881-2223 
Toll-Free: 1-877-885-8084
Fax: 519-881-2991
Email Municipality of Brockton 

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© 2022 Municipality of Brockton, 100 Scott Street, P.O. Box 68, Walkerton, Ontario N0G 2V0 Canada, Phone: 519-881-2223, Toll Free: 1-877-885-8084, Fax: 519-881-2991, Email Us

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