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Municipal Performance Measurement Program

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Beginning in 2001, all municipalities in Ontario were required to provide the Ministry of Municipal Affairs and Housing with performance measurement information, starting with 2000 data.  The results of these performance measurements must be made available to the taxpayers.

The initial measures for the Municipal Performance Measurement Program (MPMP) were determined from a lengthy study of 55 municipal participants between 1997 and 2000.  The measures are divided into two types:  efficiency and effectiveness:

  • Efficiency measures identify the amount of resources used to deliver a service and are expressed in a ratio of the cost per unit of output
  • Effectiveness measures identify the extent to which a service is achieving its intended results

Based on the public response and municipal feedback to the Ministry from 2001 through 2005, the number of measures and/or their calculations has changed significantly since the program began.  While the improved measures will better serve the interests of the public and the needs of the municipalities over time, these changes made comparative reporting difficult.

The measures are primarily intended to be used for year to year comparison within the municipality.  Performance results are most useful for identifying trends over time.

2004 represented the first reporting year for measures in the Parks and Recreation and Libraries service area.  For those measures, 2005 was the first year we began reporting comparative results.